WASHINGTON — Metrorail operators are being put through new training in "state-of-the-art" simulators, WMATA said Friday. Metro’s Safety and Readiness department is implementing the new training ...

The new systems provide a realistic training experience and include operator cabins that replicate the layouts of diesel, ...

ElectriCom LLC, a utility infrastructure company specializing in electric, telecommunications, fiber optic and storm response, was looking for a new way to increase operator practice time without ...

Technology developments in alarm monitoring are exciting and can improve the performance of your company. But the success of a central station still depends on the skill of the people staffing it.

Having proactively tracked operator performance since 2004, DuPont began to notice a clear trend developing a few years ago. Their operator performance was declining—an issue that coincided with an ...

YARMOUTH, Maine—A central monitoring station can be a cool place to work—if your idea of cool is not knowing what's going to happen from one minute to the next, or talking people through crises, real ...