Oracle has released version 20 of its Oracle CRM On Demand product. It is a major release with significant upgrades to the industry-specific life sciences vertical as well as horizontal functionality, ...

Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas. On Tuesday, Oracle released details of ...

Oracle is hoping to differentiate its cloud CRM (customer relationship management) software from that sold by rivals such as Salesforce.com with a new set of industry-specific capabilities. Oracle CRM ...

Last week’s Oracle OpenWorld saw a stream of partner activity around Oracle CRM On Demand for the BtoB space. One of the biggest announcements saw Manticore Technology unveiling integration with a ...

Oracle has announced the new Siebel CRM Mobile for the BlackBerry platform. Oracle has announced the new Siebel CRM Mobile for the BlackBerry platform. Created as a result of the collaboration between ...

Oracle Corp. is counting on the latest revision of its E-Business Suite, aimed largely at improving sales processes, to finally give it the elusive traction it has sought in the CRM market for years.

Oracle has unveiled its strategy to deal with the integration of its Siebel business with the customer relationship management operations of Oracle, PeopleSoft and J.D. Edwards. The key message is "no ...

There is no end in sight for CRM on Demand despite the arrival of Fusion CRM, according to an executive Oracle is hoping to differentiate its cloud CRM (customer relationship management) software from ...